Privacy Policy

Last updated: 30 July 2026

This Privacy Policy explains how Magneta Ltd ("Magneta", "we", "us", or "our") collects, uses, stores, protects and otherwise processes personal information when you use our websites, applications, products and digital services.

This Privacy Policy applies to information collected through Magneta-operated websites and digital services, including our applications and products such as Nikanama.

1. Who We Are

The company responsible for the processing described in this Privacy Policy is Magneta Ltd.

2. What This Privacy Policy Covers

This Privacy Policy applies when you:

• Visit a Magneta website;
• Create or use a Magneta account;
• Use a Magneta application;
• Use Nikanama;
• Contact Magneta;
• Subscribe to or purchase a Magneta service;
• Communicate with our support team;
• Interact with our online services; or
• Otherwise provide information to us.

Some Magneta products may have additional privacy information specific to that product. Where additional notices apply, they should be read together with this Privacy Policy.

3. Information We Collect

The information we collect depends on how you interact with Magneta and which services you use.

3.1 Information You Provide Directly

You may provide information directly to us when you create an account, complete a profile, contact us, use our services or otherwise interact with Magneta.

Depending on the service, this may include:

• Name;
• Email address;
• Telephone number;
• Date of birth or age information;
• Profile information;
• Username or account information;
• Profile photographs;
• Preferences and interests;
• Messages and communications;
• Customer support enquiries;
• Payment-related information;
• Information you submit through forms;
• Information you provide when reporting content or users; and
• Other information you choose to provide.

3.2 Information Collected Automatically

When you use our websites or applications, certain technical information may be collected automatically.

This may include:

• IP address;
• Device type;
• Operating system;
• Browser type;
• Device identifiers;
• Application version;
• Language settings;
• Time zone;
• General location information;
• Pages or screens viewed;
• Features used;
• Dates and times of activity;
• Referring websites;
• Error information;
• Performance information; and
• Other technical information.

3.3 Information From Other Sources

In certain circumstances, we may receive information from third parties.

These sources may include:

• Payment providers;
• Identity or verification providers;
• Analytics providers;
• Security and fraud-prevention providers;
• Advertising and marketing partners;
• App stores and distribution platforms;
• Service providers;
• Publicly available sources; and
• Other users, where they lawfully provide information about you.

4. Information We May Collect Through Nikanama

Nikanama is a Muslim marriage application operated by Magneta and designed to help people connect with the intention of pursuing marriage.

Depending on how you use Nikanama, we may collect information such as:

• Account information;
• Profile information;
• Photographs;
• Age or date of birth;
• Location information;
• Marriage preferences;
• Profile descriptions;
• Communication and messaging information;
• App usage information;
• Reports and safety-related information;
• Verification information where applicable; and
• Other information you voluntarily provide.

Some information provided by users may reveal sensitive or special category information under applicable data protection law. Where this occurs, we will process such information only where we have an appropriate lawful basis and where required, an applicable additional condition for processing.

5. How We Use Your Information

We may use personal information for the following purposes:

• Providing and operating our services;
• Creating and managing accounts;
• Providing customer support;
• Processing payments;
• Providing requested features;
• Personalising your experience;
• Facilitating communication between users where applicable;
• Improving our applications and websites;
• Understanding how our services are used;
• Monitoring performance;
• Detecting and preventing fraud;
• Protecting users and our systems;
• Investigating reports and violations;
• Sending service-related communications;
• Sending marketing communications where legally permitted;
• Complying with legal obligations;
• Enforcing our Terms & Conditions;
• Protecting our legal rights; and
• Other purposes explained to you when information is collected.

6. Legal Bases for Processing

Where UK data protection law applies, we will rely on one or more lawful bases for processing personal information.

Legal Basis	Examples
Contract	Providing services you have requested, managing your account and fulfilling our contractual obligations.
Legitimate interests	Improving services, security, fraud prevention, analytics and protecting our business where our interests are not overridden by your rights.
Consent	Certain marketing, cookies or other processing where consent is required.
Legal obligation	Complying with laws, regulations, court orders and lawful requests.
Vital interests	Processing where necessary to protect someone's vital interests in exceptional circumstances.

7. Special Category Information

Certain information may be considered special category data under UK GDPR or other applicable data protection legislation.

This may include information that reveals or relates to matters such as religious beliefs, health information, biometric information or other protected characteristics, depending on what you choose to provide.

Because Nikanama is designed for Muslim marriage, users may voluntarily provide information that relates to religious beliefs or practices.

Where such information is processed, Magneta will seek to rely on an appropriate lawful basis and additional legal condition where required.

You should only provide sensitive information where it is appropriate and necessary for your use of the relevant service.

8. User Profiles and Public Information

Some information you provide through a profile may be visible to other users depending on the functionality of the relevant service and your privacy settings.

You should carefully consider what information you choose to make available to other users.

You should not publish passwords, financial information, identity documents or other highly sensitive information in a public profile or communication unless the service specifically requires it and provides appropriate security measures.

9. Messages and Communications

Where a Magneta service allows users to communicate, information contained in communications may be processed to provide the communication service, maintain security, investigate reports, enforce our Terms and comply with legal obligations.

We may use automated systems or human review where reasonably necessary for safety, security, fraud prevention, moderation or legal compliance.

10. Safety and Moderation

Magneta may process information relating to reports, complaints, blocked users, suspicious activity, moderation decisions and safety incidents.

We may use this information to:

• Protect users;
• Investigate complaints;
• Detect harmful behaviour;
• Prevent fraud and abuse;
• Enforce our policies;
• Restrict accounts where appropriate; and
• Meet legal or regulatory obligations.

11. Cookies and Similar Technologies

Magneta may use cookies and similar technologies on its websites and digital services.

These technologies may be used for:

• Essential website functionality;
• Authentication;
• Security;
• Preferences;
• Analytics;
• Performance monitoring; and
• Marketing where applicable.

Further information is available in our Cookie Policy.

12. Information Sharing

We do not sell your personal information simply because you use a Magneta service.

We may share information with third parties where necessary for the purposes described in this Privacy Policy.

These third parties may include:

• Hosting and cloud service providers;
• Payment processors;
• Analytics providers;
• Security providers;
• Customer support providers;
• Communication providers;
• Verification providers;
• Technology and infrastructure providers;
• Professional advisers;
• Advertising and marketing providers where applicable;
• Legal or regulatory authorities where required; and
• Other service providers acting on our behalf.

13. Service Providers

We may appoint third-party companies to provide services on our behalf.

These providers may process personal information only as necessary to provide their services and subject to appropriate contractual or other safeguards where required by law.

Examples may include providers of hosting, infrastructure, analytics, communications, payments, customer support, security and fraud prevention.

14. Business Transfers

If Magneta is involved in a merger, acquisition, restructuring, financing, sale of assets or other corporate transaction, personal information may be transferred as part of that transaction.

Where required by law, appropriate safeguards and notices will be provided.

15. Legal and Regulatory Disclosures

We may disclose personal information where reasonably necessary to:

• Comply with applicable law;
• Respond to lawful requests from authorities;
• Comply with court orders;
• Investigate suspected fraud;
• Protect the safety of users;
• Protect our rights and property;
• Enforce our Terms & Conditions; or
• Prevent or investigate unlawful activity.

16. International Data Transfers

Some of our service providers or business partners may process information outside the United Kingdom.

Where personal information is transferred internationally, Magneta will take steps required by applicable data protection law to ensure appropriate safeguards are in place.

Depending on the circumstances, these safeguards may include adequacy regulations, standard contractual clauses, international data transfer agreements or other legally recognised mechanisms.

17. Data Security

We take reasonable technical and organisational measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or unauthorised access.

Security measures may include:

• Access controls;
• Authentication measures;
• Encryption where appropriate;
• Monitoring and logging;
• Security testing;
• Infrastructure protections;
• Employee and contractor controls; and
• Incident response procedures.

However, no internet-based system can be guaranteed to be completely secure.

18. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Retention periods may depend on:

• The purpose for which the information was collected;
• Whether you maintain an active account;
• Legal and regulatory requirements;
• Dispute resolution requirements;
• Fraud and security requirements;
• Financial and accounting requirements; and
• Our legitimate business needs.

When information is no longer required, we may securely delete it, anonymise it or otherwise dispose of it in accordance with applicable law.

19. Account Deletion

Depending on the service, you may be able to delete your account through the application or website.

Account deletion may not result in the immediate deletion of every piece of information. Certain information may need to be retained for legal, security, fraud prevention, dispute resolution or other legitimate purposes.

20. Children's Privacy

Our services are not intended for individuals who are not legally permitted to use the relevant service based on its applicable age requirements.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us at info@magneta.info.

21. Your Privacy Rights

Depending on your location and the applicable law, you may have certain rights in relation to your personal information.

These rights may include:

• The right to access your personal information;
• The right to request correction of inaccurate information;
• The right to request deletion in certain circumstances;
• The right to request restriction of processing;
• The right to object to certain processing;
• The right to data portability where applicable;
• The right to withdraw consent where processing is based on consent;
• The right to object to certain direct marketing; and
• The right to complain to a relevant supervisory authority.

22. Right to Access

You may have the right to request a copy of personal information we hold about you.

We may need to verify your identity before fulfilling an access request.

23. Right to Correction

You may request that inaccurate or incomplete personal information be corrected.

Where possible, you may also be able to update certain information directly through your account.

24. Right to Deletion

In certain circumstances, you may request deletion of personal information.

This right is not absolute. We may be required or permitted to retain certain information under applicable law or for legitimate purposes such as security, fraud prevention or legal claims.

25. Right to Object

In certain circumstances, you may have the right to object to processing based on legitimate interests or to processing for direct marketing.

Where you object to direct marketing, we will generally stop processing your information for that purpose, subject to applicable law.

26. Withdrawing Consent

Where we rely on your consent to process personal information, you may withdraw that consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

27. Exercising Your Rights

To exercise your privacy rights or ask a question about your personal information, contact us using the details below.

We may ask you to provide information needed to verify your identity before processing certain requests.

28. Marketing Communications

We may send you service-related communications that are necessary for the operation of your account or the services you use.

Where permitted by law, we may also send marketing communications about Magneta products, services or relevant updates.

You can unsubscribe from marketing communications using the unsubscribe option included in the relevant communication or by contacting us.

29. Automated Decision-Making

Some Magneta services may use automated systems to support functions such as security, fraud detection, recommendations, moderation or personalisation.

Where applicable law gives you rights in relation to solely automated decision-making or profiling that produces legal or similarly significant effects, we will provide the protections required by law.

30. Links to Third-Party Websites

Our websites and applications may contain links to websites or services operated by third parties.

Magneta is not responsible for the privacy practices of third-party websites. We recommend reviewing the privacy policies of any external services you visit.

31. Third-Party Applications and Services

Some Magneta services may rely on third-party technologies or integrations.

These providers may process information in accordance with their own privacy policies and terms.

Where appropriate, additional information about third-party services may be provided within the relevant Magneta product.

32. Data Breaches

Magneta maintains procedures designed to identify, assess and respond to personal data security incidents.

Where applicable law requires us to notify individuals or regulators of a personal data breach, we will make the required notification within the applicable timeframe.

33. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes may be made to reflect changes in our services, technology, business practices, legal requirements or regulatory guidance.

The "Last updated" date at the top of this policy will indicate when the policy was most recently changed.

Where appropriate, we may provide additional notice of material changes.

34. Complaints

If you have concerns about how Magneta handles your personal information, we encourage you to contact us first so that we can investigate your concerns.

You may also have the right to complain to the relevant data protection supervisory authority in your country.

35. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way Magneta processes personal information, please contact us.

36. Final Statement

Magneta is committed to handling personal information responsibly and transparently. We aim to collect only the information that is reasonably necessary, use it for legitimate purposes, protect it appropriately and respect the privacy rights available to our users.

By using our services, you acknowledge that your personal information may be processed in accordance with this Privacy Policy and applicable law.

If you have any questions about this policy, please contact Magneta at info@magneta.info.

© 2026 Magneta Ltd. All rights reserved.